Overview

Use Chatbyte Docs to learn product workflows, configure agents, solve problems, and build integrations.

Product guides

• Agents: create and manage the agents your team uses.
• Prompting: shape agent behavior and improve responses.
• Troubleshooting: resolve common setup and usage problems.
• What is the Widget?: understand the embeddable Chatbyte experience.

Developer guides

• Voice calls and transcripts: consume post-call webhooks and retrieve persisted transcripts.
• Spark integration: load and configure the widget.
• Frontend API: control the Widget from your application.
• JWT and identity: identify signed-in users securely.

API contracts

The Chatbyte OpenAPI document is the machine-readable source for endpoint and webhook shapes. Developer guides add lifecycle context such as event timing, identifier handoffs, retries, and partial outcomes.

Public API endpoints use an organization-scoped bearer token. Keep tokens on the server and never expose them in browser code. If a guide and the OpenAPI contract appear to disagree, follow the OpenAPI contract and contact Chatbyte with the affected endpoint or event name.